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Returns & Exchanges
At Moose Coaching, we want you to be fully satisfied with your training gear and equipment. If you are not happy with your purchase, we offer a 30-day return policy for items in original condition.
1
Initiate Your Request
Log into your account portal or contact our support team with your order number to start the return process.
2
Prepare the Package
Securely pack the unused sports gear in its original packaging, ensuring all tags and labels remain attached.
3
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
4
Receive Your Refund
Once our team inspects the returned equipment, we will process your refund to the original payment method within 5-7 business days.
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30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing